Build Credibility to Win
You need to build credibility to win. That's true for trial lawyers, of course, but it's also true for parents, partners, real estate agents, salespeople, doctors and educators. In my experience, credibility beats likability when it matters. Sometimes when our
MoreThe Power of the Mind
For as long as I can remember, I've believed in the power of the mind. Mind over matter, visualization, belief leading to reality--I bought into them all. But I'm also a trial attorney, and as I say in The Elegant
MoreEarning My Own Credibility…and Coffee
I once heard an interview with the singer Fergie where she said that she worked out every day to earn her own self esteem. (It seems her Humps were due to hard work in the gym.) And I get it.
MoreUse Your Anger to Win
I had just finished speaking to an audience of 350 people on the ways they could use advocacy skills to be on their own side, use their voices, set their boundaries and master objections. During my hour with them I'd
MoreThe Power of Technology to Change Lives
Technology has the power to save lives, and to take them. That isn't a stretch or an exaggeration. This week I gave a keynote to over 300 healthcare providers. One of the things I spoke about was the electronic medical
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